Terms and Conditions

Welcome to Finding Signs. By accessing or using our website, digital products, journal, courses, retreats, or services, you agree to these Terms & Conditions.

Please read them carefully.

1. OVERVIEW

Finding Signs (“we,” “our,” or “us”) provides grief-healing tools, journals, digital products, events, and resources meant for personal growth and emotional support. We do not provide medical, legal, or professional counseling services.

2. USE OF OUR WEBSITE & CONTENT

All content on this website—including text, images, videos, downloads, templates, and products—is the property of Finding Signs and protected by copyright.

You agree not to:

  • Copy, resell, or distribute our digital products

  • Claim our materials as your own

  • Use our content for commercial purposes without written permission

  • Reverse engineer any resources, templates, or content

You may use the materials for personal, non-commercial purposes only.

3. DIGITAL PRODUCTS & DOWNLOADS

Because digital products cannot be “returned,” all digital sales are final.

This includes:

  • Journals

  • Ebooks

  • Downloadable PDFs

  • Worksheets

  • Templates

  • Guides

If you experience a technical issue, contact us at: support@findingsigns.com

4. JOURNALS, RETREATS & SERVICES

We offer supportive services such as:

  • Guided retreats

  • Workshops

  • Journaling programs

  • Emotional-support content

These offerings are not replacements for therapy, psychiatry, or medical treatment.

If you are experiencing a mental health emergency, please seek immediate professional help.

5. PAYMENT TERMS

By purchasing from us, you agree that:

  • All payments are processed securely through Stripe or PayPal

  • You authorize us to charge your selected payment method

  • Payment must be completed before receiving access to products or retreat materials

Subscription-based services (if applicable) automatically renew unless canceled.

6. REFUND POLICY- no refunds

6.1 Digital Products

All digital product purchases are non-refundable.

6.2 Physical Products

If a printed journal arrives damaged, contact us within 7 days of delivery for a replacement.

6.3 Events & Retreats

Refunds for retreats or live events follow the cancellation policy listed on the event registration page.

7. DISCLAIMER

Finding Signs is a grief-support brand. The information we provide is based on personal experience, emotional guidance, and supportive practices.

We do not guarantee:

  • Specific emotional outcomes

  • Healing timelines

  • Any medical or psychological results

All content is provided “as is.”

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Finding Signs is not liable for:

  • Any emotional, financial, or personal decisions you make as a result of using our content

  • Third-party service issues

  • Website interruptions

  • Loss of data or damages from using our site

Your use of our website and products is at your own risk.

9. ACCOUNT ACCESS

If you create an account, you are responsible for:

  • Keeping login credentials secure

  • All activity under your account

  • Not sharing access with others

We may suspend or terminate accounts for misuse or violation of these Terms.

10. GOVERNING LAW

These Terms are governed by the laws of the state of Washington, USA.

11. CONTACT

For questions about these Terms:

Email: support@findingsigns.com

Website: www.findingsigns.com

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