At Finding Signs (“we,” “our,” or “us”), your privacy is important. We are committed to protecting your personal information and using it only in ways that support your experience, your healing journey, and your interactions with our products and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

When you:

• Make a purchase

• Register for a retreat or event

• Download a resource

• Join our email list or support group

• Send a message or complete a form

We may collect:

• Name

• Email address

• Billing address

• Payment details (securely processed by Stripe or PayPal—we do not store full payment information)

• Any optional information you provide in forms or messages

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Device type

• Browser type

• Pages viewed

• Time spent on the site

• Cookies and similar tracking tools

1.3 Cookies

We use cookies to:

• Improve site performance

• Personalize your experience

• Track analytics

• Remember your preferences

You may disable cookies in your browser settings at any time.

2. HOW WE USE YOUR INFORMATION

We use your information only for legitimate business reasons, including:

• Processing purchases and sending order confirmations

• Providing digital downloads, journal access, and retreat information

• Sending newsletters, updates, and healing resources

• Improving our website and user experience

• Responding to support questions

• Marketing our products, services, and retreats (you can unsubscribe anytime)

We do not sell or share your personal information with third parties for their marketing use.

3. HOW WE PROTECT YOUR INFORMATION

We use secure, industry-standard safeguards to protect your data.

Payment processing is handled through trusted third parties (Stripe, PayPal) and no credit card numbers are stored on our servers.

4. SHARING YOUR INFORMATION

We may share your information only with:

• Service providers (payment processors, email platforms, analytics tools)

• Legal authorities when required by law

• Contractors or team members who assist in providing services, under confidentiality agreements

We never sell your personal data.

5. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your data

• Unsubscribe from email communications

• Request a copy of your data

To exercise these rights, email us at: support@findingsigns.com

6. CHILDREN’S PRIVACY

Our services are not intended for children under 18. We do not knowingly collect information from minors.

7. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated “Last Updated” date.

9. CONTACT US

For questions or requests regarding your privacy:

Email: support@findingsigns.com

Website: www.findingsigns.com